Privacy policy

This Privacy Policy describes how Celebi's Pantry LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from celebispantry.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include: contact details including your name, address, phone number, and email; order information including your name, billing address, shipping address, payment confirmation, email address, and phone number; account information including your username, password, security questions and other information used for account security purposes; and customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including: device information, browser information, information about your network connection, your IP address, and user interaction events such as Add Payment Info, Add to Cart, Complete Payment, Initiate Checkout, Search, View Content, and Complete Registration. We collect this information to analyze and improve our Services, optimize your experience, and for security and marketing purposes.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services, such as Shopify; our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you; and when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions, manage your account, and arrange for shipping and returns. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may use. Marketing and Advertising. We may use your personal information for marketing purposes including email, text, or postal communications, and to serve you tailored ads. If you are an EEA resident, our legal basis for this is our legitimate interest in promoting our products, under Art. 6 (1)(f) GDPR. Security and Fraud Prevention. We use your personal information to detect and prevent fraudulent or malicious activity. Keep your account credentials secure and notify us immediately if you suspect unauthorized use. Communicating with You and Service Improvement. We use your personal information to support and enhance our Services and respond to inquiries. This is in our legitimate interest to maintain and improve customer relationships, under Art. 6 (1)(f) GDPR.

Cookies
Like many websites, we use Cookies on our Site. For more information about the Cookies that we use in connection with Shopify, please visit: https://www.shopify.com/legal/cookies. Cookies help us: power and improve our Site and Services; remember your actions and preferences; run analytics; and tailor advertising on and off our Site. Most browsers accept Cookies by default, but you can manage your preferences through your browser settings. Please note: blocking Cookies may negatively impact your experience on our Site. We recognize the Global Privacy Control (GPC) signal as a valid opt-out of targeted advertising and sharing for the associated device and browser. Learn more at https://globalprivacycontrol.org/.

How We Disclose Personal Information
We may disclose your personal information in the following ways: to vendors or third parties who provide services on our behalf (e.g., IT, payment processing, analytics, shipping); to business and marketing partners; with your consent, including via integrations like social media logins; to affiliates or within our corporate group; in connection with legal matters, mergers, or business transitions.

Data Shared in the Past 12 Months
Identifiers (e.g., name, contact info, order/account data): vendors, business/marketing partners, affiliates. Customer Records (as per CA law): vendors, business/marketing partners, affiliates. Commercial Info (order history, shopping behavior): vendors, business/marketing partners. Internet/Network Activity (Usage Data and Events): vendors, business/marketing partners. Geolocation (via IP address): vendors, affiliates. We do not use or disclose sensitive personal information without consent or to infer characteristics about you.

User Generated Content
If you post content publicly (like product reviews), it may be viewable by others. We are not responsible for how others use the information you choose to make public.

Third Party Websites and Links
Our Site may link to other websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children’s Data
Our Services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have, please contact us to request deletion.

Security and Retention of Your Information
We take reasonable measures to protect your information, but no system is completely secure. Retention depends on account status, legal requirements, and operational needs.

Your Rights
You may have rights regarding your personal data, including: access / know, delete, correct, portability, opt-out of sale/sharing/targeted advertising, restrict processing, withdraw consent, appeal a decision, manage communication preferences. Requests can be submitted via our contact details below. We may require verification of your identity. You can also designate an authorized agent to act on your behalf.

Complaints
You can contact us with any concerns. If unsatisfied with our response, you may lodge a complaint with your local data protection authority.

International Users
Your data may be stored or processed outside your country, including by third parties in other jurisdictions. For European users, we rely on Standard Contractual Clauses or adequacy decisions for data transfers.

Contact
For privacy-related inquiries or to exercise your rights, contact us at: celebispantryllc@gmail.com. We are the data controller of your personal information unless stated otherwise.